Private and Priority Banking clients will soon be able to interact with their Private Bankers and Relationship Managers to share banking-related and personal information securely within the Bank’s mobile applications.
These new capabilities - available from first quarter next year - will change and improve how the bank collaborates and engages with private banking and priority banking clients, Standard Chartered said in a media release on Thursday.
With secure instant messaging, clients can start up a chat while on the go to discuss their banking and investment decisions. They will also be able to do video and voice calls and conferences with their private bankers and relationship managers, and invite additional investment advisors or specialists as needed.
Real-Time File Sharing
There will also a real-time file sharing feature for Standard Chartered’s investment publications and outlook notes, with insights customised to a client’s portfolio. This also allows for mark ups and annotations which both the bank and client can view simultaneously, better enabling clear, concise, and more interactive communications.
Private and Priority Banking clients will be able to access the new features via the applications Standard Chartered Private Bank and Standard Chartered Mobile (Click2RM), respectively.
Closer to Clients
«Enhancing our digital client experience will help to bring the private bank closer to our clients while ensuring that we do not compromise on data privacy especially in today’s rapidly evolving digital world.
Our new capabilities will empower clients to stay connected while on the go, and allow private bankers to respond to client needs faster and more efficiently,» Didier von Daeniken, Global Head, Private Banking and Wealth Management at Standard Chartered, said:
