A large-scale change in management is taking place at the Geneva-based banking software company. Internal candidates will be the first to be considered.

Temenos CEO Max Chuard is reshuffling his team. The Geneva-based banking IT specialist, which is listed on the SIX Swiss Exchange, announced Wednesday that Alexa Guenoun has been named chief operating officer (COO) under Chuard. She replaces Jean-Michel Hilsenkopf, who is retiring. Guenoun, who has been with the company since 2006, also takes over the service and support division from Colin Jarrett.

Jarrett will focus on his role as chief cloud officer, i.e. the person responsible for the data cloud. This plays a decisive role in the conversion of the business model to cloud services (Software as a Service, SaaS). Jaqueline White is taking over for Guenoun in the American market is. She is new to Temenos and previously worked for software houses DXC, Oracle and consulting firm Accenture.

Markets Reassigned

Meanwhile, David Macdonald, also a newcomer, takes the lead over the European market, with Jean-Paul Mergeai heading up business in Asia and the Middle East.

Deirdre Dempsey-Leclercq joins the executive committee as general counsel and continues to be responsible for compliance. Finally, Philip Barnett has joined the management team with responsibility for growth strategy.

Takis Spiliopoulos remains as chief financial officer, Mark Winterburn as head of products and technology, and Monica Rancati as head of human resources.

Year of Change

Along with the leadership replacement, Temenos also announced preliminary figures for its 2020 full-year results. They showed that the structural change in banking and the shift to the SaaS model is also taking their toll on the Geneva-based company.

Revenues still rose by 8 percent from the previous year, while operating profit stagnated with a 1 percent increase. Income from the traditional licensing business fell by 20 percent – SaaS income increased by 44 percent in the same period, albeit probably on a much lower basis.