Shenzhen Stock Exchange issued an apology for system errors that prevented investors from receiving trading confirmations and disrupted transaction orders.
On Thursday last week, investors on the Shenzhen Stock Exchange (SZSE) failed to receive timely transactional confirmations on buy, sell or cancelation orders.
In a subsequent statement from the SZSE, it admitted that the system error sustained for a 32-minute period and apologized «any inconvenience this may cause to investors».
Investor Dissatisfaction
According to a «Caixin» report, the apology has still left investors dissatisfied with some claiming that they had incurred losses due to the SZSE’s system error.
Due to the lack of trading confirmation, some had made multiple orders due to concerns that none were received while others claimed that they were unable to sell shares in a timely manner.
Asia: Three Hits in a Quarter
The last 3-month period has not been kind to Asia’s top bourses which have fallen victim to three cases of disruptions to trading systems.
Earlier this month, the Japan Exchange halted trading over glitches in market data distribution which affected the bourses of Tokyo, Nagoya and Sapporo.
And in late August, New Zealand’s stock exchange faced disruptions four consecutive days over distributed denial of service (DDoS) attacks that also forced trading halts.
