Ethicist Bruce Weinstein is a long-time critic of Credit Suisse Chairman Urs Rohner. A recent spy affair illustrates the bank has a cultural problem, the expert told finews.asia. 

Bruce Weinstein, you heavily criticized Credit Suisse and Chairman Urs Rohner two years ago. Are you surprised about the spying? 

I don’t believe they have done anything I suggested in that column, so it’s not surprising that they find themselves in yet another scandal and needed to find a new leader.

What would you suggest needs to happen?

Credit Suisse will continue to find itself in difficult situations until it makes some radical changes about who it hires, promotes, and fires.

«No wonder these scandals keep happening»

Banking hiring is usually about skill and knowledge – there is almost never an attempt to evaluate character. It’s no wonder these scandals keep happening.

Isn’t it harsh to paint all Credit Suisse employees with the same brush because of a management scandal?

We shouldn’t demonize a large organization because of a small group of people. Still, if you’re a bank employee and believe that your company doesn’t take ethics and character seriously, isn’t there somewhere else you can work that does value these things? Wouldn’t it even be worth a cut in pay to do that?

How do you embed character in an organization?

If Credit Suisse’s values are as important to the lifeblood of their organization as the bank says, they should be featured prominently across the home page of their website.

«Words are important – they are not sufficient»

The bank should also embed references to those values in every job description, whatever the field, or geography.