The bank's new ethics and conduct board committee wants to ensure that the group's core values of trust and integrity continue to anchor the way it conducts its business.

OCBC Bank has formed an ethics and conduct board committee, which is chaired by OCBC chairman Ooi Sang Kuang and includes directors Lee Tih Shih and Christina Ong, according to a news release on Thursday.

While the industry is seeing ethics and compliance as an area of greater concern, the committee, which provides oversight of the group's policies, guidelines, and programmes, is a first among Singapore banks.

Laying Out Standards

It held its first meeting on Wednesday, laying out expectations and standards for the group's 29,000 employees as it aims to «sustain and grow a strong culture of responsible banking and fair dealing» and ensure that responsible banking is rigorously enforced across the whole OCBC group, the bank said.

«In the last decade, there have been several high-profile examples of questionable conduct by financial institutions. These examples span the globe and the misconduct ranges from extreme over-leveraging to violating international sanctions, tax fraud, and money laundering. The misconduct stems mostly from an imbalance between the pursuit of financial goals and responsible banking,» Ooi said.

Transforming Rapidly

«The banking industry is transforming rapidly due to technological advancements, and customers’ expectations have also changed. However, what has not changed is that our customers still expect us to be utterly worthy of their trust. That is why amid so much change in the banking industry, our underlying values of integrity and honesty must never change,» Ooi added.

The ethics committee also oversees a new culture and conduct committee, chaired by group chief executive Samuel Tsien. The committee will implement initiatives to enhance existing policies and programmes on ethics and conduct, as well as roll out new ones to strengthen these values among all the group's employees.