BNI Accelerates AI with Cloudera Partnership
Jakarta’s banking giant partners with Cloudera and NVIDIA to deploy secure, enterprise-scale generative AI, transforming financial services.
Bank Negara Indonesia (BNI) is deepening its collaboration with Cloudera to power the next phase of its digital transformation, aiming to embed artificial intelligence (AI) across its operations.
Using Cloudera’s open, hybrid data platform, the bank is streamlining its AI supply chain by combining data ingestion, governance, analytics, and machine learning into a single, seamless environment.
Secure Generative AI on NVIDIA Technology
BNI is among the first financial institutions to adopt Cloudera AI Inferencing, built on NVIDIA NIM microservices. This on-premises solution allows the bank to deploy large language models (LLMs) securely on NVIDIA’s accelerated computing infrastructure.
By doing so, BNI retains full control of sensitive data while scaling generative AI capabilities. Full deployment is scheduled for completion by the end of 2025.
Commitment to Responsible Innovation
«We are proud to be among the first financial institutions adopting Cloudera’s AI Inference service,» said Toto Prasetio, Chief Information Officer at BNI.
«This technology gives us the infrastructure to scale our generative AI ambitions securely and efficiently, while staying compliant with Indonesia’s evolving regulatory landscape. It’s a major step forward in delivering smarter, faster, and more responsible digital banking services to Indonesians,» he added.
Compliance Meets Capability
BNI selected Cloudera for its robust alignment with Indonesia’s strict financial regulations and its ability to operate at enterprise scale.
Cloudera’s unified data platform offers end-to-end governance, high-level security, and hybrid deployment flexibility – all crucial for meeting requirements set by the Indonesian Financial Services Authority (OJK) and Bank Indonesia (BI). The platform’s open-source foundation further enables innovation in predictive analytics, fraud detection, and customer personalization.
AI in Action Today
Even as generative AI deployment progresses, BNI is already using machine learning to deliver tangible results. Current applications include:
- Product Recommendations – Offering tailored banking products based on customer history.
- Supply Chain Analytics – Optimizing vendor networks and material flows for greater efficiency.
- Online Gambling Detection – Monitoring and reporting suspicious accounts in collaboration with national authorities, supporting anti-gambling efforts.
- AI-Driven Chatbots – Equipping relationship managers with instant, data-backed responses.
- Churn Prediction – Identifying at-risk customers for proactive retention strategies.
Strengthening Indonesia’s Financial AI Ecosystem
«By adopting Cloudera’s AI Inference and unified data platform, BNI is leading the way in securely operationalizing generative AI at scale,» said Remus Lim, Senior Vice President for Asia Pacific and Japan at Cloudera.
«This collaboration highlights our commitment to empowering Indonesia’s financial institutions with trusted, scalable, and regulatory-ready AI infrastructure,» he added.
Leading the Digital Finance Future
As BNI modernizes its data architecture, its partnership with Cloudera and NVIDIA positions the bank at the forefront of Indonesia’s AI-powered financial revolution.
With secure, compliant, and scalable AI systems in place, BNI aims to redefine digital banking services for millions of customers nationwide.
