A former J.P. Morgan executive focused on automation has joined HSBC as its new Singapore chief operating officer.

Tancy Tan joins HSBC Singapore as its chief operating officer, according to a statement, effective today and reporting to HSBC Singapore chief executive Kee Joo Wong.

She joins from J.P. Morgan Chase where she was its global head for its center of excellence for intelligent automation, asset and wealth management, leading the inclusion of AI and analytics into business operations. 

Previously, she also held global leadership roles in Singapore and elsewhere for delivering product rollouts, client management, building client platforms and post-merger integrations, and developing digitization strategies to help drive customer revenue and achieve operational efficiencies.

Singapore Ambitions

The Asia-focused British lender has ambitious goals in Singapore where it aims to double the total balance of its wealth and personal banking business in the next five years.

It is also seeking exponential growth in its wholesale business in the city-state with a specific focus on internationally oriented small and medium-sized customers.

«[Tan’s] digital development and wider international experience – coupled with her client-facing background – will be crucial for Singapore as we continue to build our online platforms across our wealth and wholesale businesses,» said Wong.