OCBC's Transaction Banking Head to Lead Transformation

Singapore-based OCBC has named a new group chief of strategy and transformation officer to drive the bank’s strategic roadmap.

OCBC has appointed Melvyn Low as group chief strategy and transformation officer, according to a statement. In the role, he will drive the bank’s long-term strategic roadmap, with a focus on «future-proofing the Group’s businesses and identifying new growth engines».

Low has 30 years of experience in senior positions across cash management, trade and securities services in regional and global banks. He has been OCBC’s head of global transaction banking since 2018 and will continue to retain the role moving forward.

Business Growth, Digital Debuts

Under Low’s leadership, OCBC’s transaction banking business has doubled its total income in the past five years and secured nearly 600 Greater China mandates as of June 2025, exceeding the regional target of 500 mandates two years ahead of time.

He has also launched first-to-market digital solutions over the years for the bank’s corporate and SME customers. This includes a virtual purchasing card that can be provisioned into mobile wallets, the GovCash solution that enables Singaporeans to collect funds through
OCBC ATMs without an account with the bank and a blockchain-based conditional payments solution for the construction industry.

For the broader industry, he led Singapore banks in 2021 in the development and launch of the linkage between Singapore’s and Thailand’s national fast payment systems – PayNow-PromptPay. He is currently the co-chair of the steering committee for the governance of PayNow cross-border linkages and also serves as a board member of the Network for Electronic Transfers (Singapore) and the Singapore Trade Data Exchange.

«Melvyn’s solid track record in innovation and transformation, combined with his first-hand knowledge of OCBC Group’s diversity and synergistic strengths as an integrated financial services powerhouse, makes him the most suitable person to take on this role,» commented OCBC CEO Helen Wong.